Healthwatch can help you by providing information about access to local health and social care services. This service can provide local information to help with issues such as finding a new GP or accessing an NHS dentist. Healthwatch can also give advice on options for what to do if you are unhappy with your care or treatment. This includes signposting to independent NHS complaints advocacy.
This service can be accessed in different ways according to individual need, including by telephone, online and face to face.
To access this service please contact us
If you, a friend or family member would like information about what support and services there are available to meet your local health and social care needs, please call our information help line on 01482 665 684
Healthwatch East Riding of Yorkshire Information Resource
We are currently undertaking a ‘mapping’ exercise to identify and record details of all organisations in the East Riding who either deliver or support health and social care provision. This includes organisations from all sectors – statutory, private, voluntary, community and third sector - and will include any group which supports health and wellbeing. So, lunch clubs which foster social networks or activity clubs will be of interest to us, as well as community transport schemes or talking newspapers for the blind and organisations for all ages - adults, young people and children.
Details of organisations will form the basis of our database and this will:
- Help us to establish what is already being delivered and where there are gaps
- Help us to avoid duplication by referring you to a specialist information service where appropriate
- Help us to network effectively with the community
- Ensure that the Information and Signposting Service directs you to the right service or support organisation
- Connects individuals to the most appropriate service or group
This exercise may take some time as we want to contact organisations by mail and follow up with a meeting where possible. To help us make the Service accurate, comprehensive and current we would welcome your help.
If you have not already been contacted by us or if your details change, please complete the following form
The following websites may be useful to help find information on local services
The UK’s biggest health website, providing all the information you need to make choices about your health. Find information about hospitals, GPs, dentists and urgent care, as well as patient feedback on these services.
The Care Quality Commission checks all hospitals, dentists, care homes and care services to see that they meet national standards - find out what they have to say about services in your area.
If you can’t find what you are looking for, or need some help with your options, please contact us.
Healthwatch doesn’t give medical advice or investigate individual complaints about services – but we will help you find the right place for you.
NHS Clinical Commissioning Groups (CCGs)
CCGs are NHS organisations set up to organise the delivery of NHS services in England. CCGs are clinically led groups that include all of the GP groups in their geographical area. The aim of this is to give GPs and other clinicians the power to influence commissioning decisions for their patients.
CCGs covering the East Riding:
NHS Hospital Trusts
An NHS Hospital Trust, also known as an Acute Trust provides secondary health services. (Secondary care is the health care services provided by medical specialists and other health professionals who generally do not have first contact with patients). Hospital Trusts are commissioned to provide these services by CCGs.
Trusts serving the East Riding:
Specialist Service Providers
The CCGs commission NHS services from a number of other providers to serve the population of the East Riding:
The East Riding of Yorkshire Council provide care services for children, carers, vulnerable adults and people with disabilities.