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Your spotlight on local services

Supporting Health Literacy

What is continuing health care funding? I need to replace my son’s wheelchair — who can help?

How can I remain independent at home?

I want to book a GP appointment on-line but don’t know how to…

How do I know this is a trusted website …………??????

What is Health Literacy?

Health literacy is about people having enough knowledge, understanding, skills and confidence to use health information, to be active partners in their care and wellbeing, and to navigate health and support.

The Tinder Foundation™ has found that learning how to find and use information online can:
•Help people improve their knowledge about healthy living
•Provide reassurance and confidence about their own health and that of loved ones
•Introduce people to trusted sources to supplement information given by busy health professionals to help them understand their conditions
•Save time by doing something health-related on-line (e.g. —ordering repeat prescriptions)
•Reduce demand on face-to-face health services

‘Learners see NHS Choices (and other online resources) as a valuable first port of call for information and advice about health
concerns, enabling them to make more informed decisions about next steps.’
Tinder Foundation; NHS England. Improving Digital Health Skills in Communities, 2015

Do you want to learn more about finding and using health & social care information?

Our Information ServiceProvides health literacy training for individuals & groups which helps them to find, understand, and use information (in any format) to promote and maintain good health and make the best use of local services and support.

Health Literacy Workshops & Events

We provide information workshops and events tailored to individual needs at outreach locations.

•Workshops can be provided at all levels from beginner to experienced, ranging from an introduction to health literacy and NHS Choices, to more in-depth sessions on all aspects of finding, using, presenting and disseminating information to others.
•Information events can be based on a theme such as mental health and targeted at key groups such as the long-term unemployed or elderly.
•We can provide learning in a small group or 1:1 setting.
•We aim to reach all groups in society especially those who are hard-to-reach and at-risk and who may be ‘offline’.

We are committed to working in partnership with enthusiastic organisations in the voluntary, health, social and community sectors. This is a powerful way to maximise our reach and engagement with learners.

If you would like to host an Information Event or want to discuss how we can provide training for your organisation or group, please contact:

Gillian Perry, Information & Signposting Officer

Tel: 01482 665684

Our Information Service is part of the Good Things Foundation’s UK Onlinecentres™ Network


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