Meet the team

Delivery Manager

Matthew has worked in the health and social care field for over 6 years.
Having previously worked as the Children & Young People’s Officer for Healthwatch, Matthew took over as Delivery Manager at the start of 2017.

Matthew’s role is to oversee the day to day operations of Healthwatch East Riding and to make sure that the service is capturing the views and opinions of residents across the East Riding.

Prior to Healthwatch, Matthew worked as a Communication Support Coordinator for the Stroke Association and in schools and colleges across the region teaching sport.

You can contact Matthew on 01482 665684, or e-mail mfawcett@healthwatcheastridingofyorkshire.co.uk

Engagement, Marketing and Communications Officer

Steven’s job is to lead on all engagement activity, ensuring that East Riding residents across all demographic groups have accessible ways to engage with Healthwatch. There will be ongoing engagement with GPs and other primary care services, as well as voluntary and community sector organisations.

You can contact Steven on 01482 665684, or e-mail smottershaw@healthwatcheastridingofyorkshire.co.uk

Volunteer Coordinator

Michelle works with the Healthwatch Engagement Officer to oversee the recruitment, supervision and management of Healthwatch volunteers and ensure they are able to contribute fully to the work of the organisation and also supports the general running of the Healthwatch office.

For over twenty years Michelle has worked in a wide variety of voluntary, community based roles including that of Parish Councillor, School Governor and Charity Trustee. Prior to working for Healthwatch Michelle initially worked in graphic design before moving into primary school education, where she worked for 15 years.

You can contact Michelle on 01482 665684, or e-mail mharvey@healthwatcheastridingofyorkshire.co.uk

Community Outreach Officer

Community Outreach Officer, role is to engage with young people across East Riding to find out what they think of local health services and be an advocate on their behalf. Over 20 years retail background in food, outdoor activities and technology/stationary. Keen sports person, basketball, football & Rugby roles as player as well as coaching.

As the Community Engagement Officer my role is to go out into the local community and gather people's experiences, good and bad, of health and social care in the county.  If you would like me to attend one of your events or come along to your group to talk about the work Healthwatch East Riding are doing to improve people’s experiences of local services please contact the office.

You can contact Chris on 01482 665684, or e-mail cmills@healthwatcheastridingofyorkshire.co.uk

Patient Experience Officer

Emma is our Patient Experience Officer. Her role is to listen to patient feedback and give the public opportunities to have their say and be heard. As well as looking for trends which appear in health care, Emma will work with the team on specific projects by contributing to reports and taking part in engagement activities.

Emma comes from a local authority background, working with children and young people. She also has retail experience and enjoys working with the public!

You can contact Emma on 01482 665684, or e-mail epullan@healthwatcheastridingofyorkshire.co.uk