Why Volunteer?

Healthwatch wants real change within Health and Social Care services, by volunteering with us you are supporting your local community and local services. You are ensuring the views and experiences,of those within the community, your family and friends are heard. You can also observe services directly to report back any good practices,or areas of improvement. All of this information is used to work with service providers to ensure a better service for all.


We need people like you,who understands your community,and who are passionate about having the best local Health and Social Care services. We need people to become the voice of their family and friends,and enhance the service we provide by volunteering with us,to make real change in local Health and Social Care services.

What volunteering opportunities are available?

There are a number of ways in which you can get involved with Healthwatch,and we want to enable you to volunteer with us however you want to. There is no commitment to any of our volunteering roles, you are not tied to any singular role and you can volunteer as and when you want. Please click on the roles below to find out more:

Community Engagement Volunteers are vital to our mission,as they are the face of Healthwatch,and will actively promote our organisation within the community. They will reach out and engage with the community on their own terms, making sure to listen to their experiences,and build their confidence by ensuring that their voices are heard.

Enter and View Ambassadors enter Health and Social Care premises either through invitation of the provider, because of themed work Healthwatch is conducting or due to the experiences provided to us by service users. An Enter and View is not an inspection, it is an opportunity for Healthwatch as an independent organisation to view the delivery of the service first-hand and to engage with service users, family of and / or carers at the point of delivery so we can understand the full picture.


Enter and View Ambassadors collect information about the nature and quality of services, the good practices and potential areas of improvement. This information is collated into a report along with any reasonable and achievable recommendations which is then sent to the provider, governing bodies such as Local Authority and Care Quality Commission as well as Healthwatch England.


The central purpose of the ISAB is to be a strategic partner to the Executive team, bringing added independent lay insight and overview regarding delivery of the annual strategic workplan and contributing to safeguarding the probity and transparency of Local Healthwatch. Key contributions expected of Advisors include bringing specialist expertise or experience, horizon scanning, local knowledge, different insights and ideas, and being an ambassador for Healthwatch in the area.

Read Right Volunteers provide a robust service to the community as they review a range of documentation from ourselves and other providers to critique and provide feedback from a layperson’s perspective. They ensure that the documentation the community has access to does not contain anything that is difficult to comprehend or easy to misunderstand.


Read Right Volunteers are also essential in allowing Healthwatch to scan and reference a wide range of information to use as evidence towards any themed work or research that we are conducting.


Healthwatch Volunteer Support Mentors are representatives of seldom heard groups and support Healthwatch by using their experience and influence to build confidence within these groups. They will act as a mentor, assist and encourage the others to become involved in Healthwatch, empowering them to share their experiences, promote the activities of Healthwatch and get involved in the work that we do.

Interested or want to find out more?

If you have any further queries,or need any assistance in completing an application form, please contact Caroline Frost by email: cfrost@healthwatcheastridingofyorkshire.co.uk


If you wish to Volunteer with Healthwatch, please download our application form using the button below: