During this difficult time, many people will still need to access health and social care services; however, many services are changing the way they are operating due to the coronovirus outbreak. Healthwatch want to hear your experiences of accessing Health and Social care at this time and if needed offer further information and support. 

If you have an experience, good or bad, that you would like to tell us about, please complete our Covid-19 survey.  This survey can also be completed if you are seeking further information or assistance, regardless of whether you have accessed a service or not. 

Take the survey here: https://www.surveymonkey.co.uk/r/XCTMYGW

What you need to do

The government has announced its new measures on preventing the spread of coronavirus. You can watch the announcement by Boris Johnson here:

https://www.youtube.com/watch?time_continue=7&v=vxRBaX8f9oA&feature=emb_logo

The latest announcement from the Government means we all MUST stay at home.

You can only leave your house for:

1. Essential items such as food and medical supplies

2. Caring for somebody who is vulnerable

3. One form of outdoor exercise a day

4. Essential work/commuting to work (if you classify as a key worker)

Volunteers are a vital part of Healthwatch’s activities. We are always actively recruiting new volunteers and would like to hear from anyone who is interested in our work.

Most of all we want volunteering to reflect your interests and your ideas about how we can improve health and social care in the East Riding – by listening and involving the people who use them.

You can get involved with Healthwatch East Riding of Yorkshire in various ways:

• Publicity and promotion - to tell people about Healthwatch and the work we do.
• Surveys and research - to help us investigate health and social care issues.
• Enter and View - to visit services to speak to patients and service users.

For more information go to our Join Us page

Humber, Coast and Vale Health and Care Partnership leaders welcomed the publication of a Healthwatch public engagement report ‘What would you do?’ this week.

In 2018, the government announced that the NHS’ budget would be increased by £20 billion a year. In January 2019, the NHS published a long term plan which covers certain priorities that the NHS will focus on over the next 10 years.

The “what would you do” Campaign ran by local Healthwatch across Humber, Coast and Vale including Healthwatch York, North Yorkshire, East Riding of Yorkshire, North Lincolnshire, North East Lincolnshire and Hull captured over 2000 responses on what local people want to see delivered locally across the region. Two surveys and 12 focus groups were ran to find out what people thought worked well and were things could be better.

The volume of information we received from the public have allowed Healthwatch to identify important trends of what is important to the people who live in our area. Some of those key results include:

• Knowledge and Access
• Choice and control
• Independence
• Interacting with your NHS

Report findings build on the engagement work taking place locally as well as that supporting Humber, Coast and Vale Health and Care Partnership’s priorities, which include cancer, mental health, maternity services, and improving care for people with learning disabilities.

From access to discharge, patients will have expectations of what a patient journey should look like. Healthwatch spoke to members of the public to gather views on what works well, what doesn’t, and how would the public like to be more involved.

Humber Coast and Vale Health and Care Partnership recognise and value the significance of having peoples’ voices at the very heart of all they do and remain fully committed to actively listening whilst taking into consideration these views wherever possible.

The engagement findings are an important part of developing the Humber, Coast and Vale Five Year Plan and ensures that the public voice is heard.

To download the report go to http://www.healthwatcheastridingofyorkshire.co.uk/resources/what-would-you-do-report

Healthwatch East Riding of Yorkshire is the independent voice for the people of the East Riding, helping to shape, challenge and improve local health and social care services.

Have your say about health and social care in the East Riding and give your feedback on local services. We can also help by providing information about local health and social care services that you may find useful.