Enter & View – Manager Questionnaire | Healthwatch East Riding of Yorkshire

Enter & View - Manager Questionnaire
Name of Care Home(Required)
Name of Care Home Manager(Required)
How many residents do you have currently?(Required)
How many beds do you have available?(Required)
How many rooms have ensuite facilities?(Required)
What do the ensuite rooms consist of?
How many additional residents' bathrooms and toilets are there?(Required)
How many full time members of care staff does the home employ?(Required)
How many part time members of care staff does the home employ?(Required)
How many care staff are on shift during the day?(Required)
How many care staff are on shift during the night?(Required)
How many other staff does the home employ?(Required)
How do you manage staff absences?(Required)
How are safeguarding issues dealt with?(Required)
Is residents’ food cooked and prepared on the premises?
Yes
No
How do you cater for different diets?(Required)
Are residents involved in meal choices(Required)
What is your food hygiene rating?(Required)
1
2
3
4
5
Do you monitor resident's weight and fluid intake?(Required)
How often do residents have their hearing tested?(Required)
How often do residents with hearing aids have them cleaned?(Required)
How often do residents with hearing aids have them checked?(Required)
How often do residents have their sight checked?(Required)
Yearly
Every 2 years
Other
Do you have any problems accessing any of the services below? Please tick all that apply(Required)
Dentistry
Mental Health
GPs
Wheelchair Services
Speech & Language Therapy
District Nurses
Hospital Transport
Incontinence Issues
If you have ticked any of the above, please give details.(Required)
How are staff training needs identified and provided?(Required)
Do residents have end of life plans in place?(Required)
Yes
No
Sometimes
Details
Are residents and their families involved in these plans?
Yes
No
Sometimes
Details
Where residents have a ReSPECT form, are the resident and their family or friends always involved and fully informed of what this means for their loved one?(Required)
How often are care plans reviewed / revised or adapted?(Required)
Are residents and their relatives involved in this process?(Required)
Yes
No
How do you keep resident's friends and family informed of their relative's care and activities?(Required)
How often are resident and relatives meetings held?(Required)
Does the home provide external trips for residents?(Required)
Yes
No
How often?(Required)
What measures are in place to identify loneliness or difficulties residents might have in adapting to the transition to your care home?(Required)
How do you cater for residents' religious / cultural needs?(Required)
Do you have a complaints policy in place?(Required)
Do you feel supported in your role of manager?(Required)
Do you experience any difficulties with staff recruitment and retention?(Required)
What other organisations do you work with to support care provision within your care home? (Please tick all that apply)(Required)
Local Authority
Safeguarding Team
Multi-discipline Teams
ICB (formerly CCG)
Other
Please detail any other organisations here.
Are there any other issues you would like to make us aware of that affect your service provision?
Healthwatch East Riding of Yorkshire (HWERY) is always keen to engage with and support our local health and social care providers. Are there any areas which you think HWERY might be able to help and support your service with?

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