ERYC Healthwatch Survey 2024 | Healthwatch East Riding of Yorkshire

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Introduction

East Riding of Yorkshire Council would like to find out how much people know about Healthwatch and what you think about the services they provide. Your views will help influence how the service is promoted and help us ensure that as many people as possible are aware of this service.Your responses are confidential and you will not be personally identified.

Data Protection

The information you provide in this consultation will be anonymous and kept confidential by Healthwatch East Riding of Yorkshire in accordance with the Data Protection Act 2018. www.gov.uk/data-protection

1. Have you heard of Healthwatch East Riding of Yorkshire?(Required)

Yes

Healthwatch East Riding of Yorkshire

Healthwatch East Riding of Yorkshire works to help local people get the best out of their local health and social care services. Whether it's improving them today or helping to shape them for tomorrow, Healthwatch East Riding of Yorkshire is all about local voices being able to influence the delivery and design of local services. Not just people who use them now, but anyone who might need to in the future.Healthwatch can help by:• Making sure people’s views on health and social care are heard, helping people to make improvements in services• Providing information about local health and social care services that people may find use• Ensuring that everyone in our community is able to be involved, and to have their voices heard.For information about your local Healthwatch please follow this link: www.healthwatcheastridingofyorkshire.co.ukFor information about Healthwatch England follow this link: www.healthwatch.co.uk

2. Where would you expect to see Healthwatch advertised?

2. How/where did you hear about Healthwatch East Riding of Yorkshire? (Please tick all that apply)

Local newspaper

Local TV

Local radio

Poster

Leaflet

Website

Local event

Healthwatch asked me to take part in a survey

Healthwatch talked to me about my experience of health or social care

A conversation with friends/family/colleagues

A health or social care worker told me about them

Other (please state below)

Other

3. Have you ever made contact with Healthwatch?

Yes

4. Please tell us why you contacted Healthwatch? (Please tick all that apply)

I wanted to find out about becoming a Healthwatch volunteer

I wanted to find a dentist/GP/other health/care service

I wanted advice about health or care

I wanted to report a concern with a health or care service

Other (please specify):

Other

5. Please tell us how satisfied, or not, you were with the level of service you received from Healthwatch?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

6. Do you know how to contact Healthwatch?

Yes

Other

7. The following is a list of services local Healthwatch provides. Please select the services that you are aware of:

Help local people to be involved in the commissioning, provision and scrutiny of local health and care services

Help local people to monitor the standard of local health and care services

Use your views and experiences to make recommendations about how local health and care services can be improved

Provide advice and information about local health and care services

Report concerns to Healthwatch England and the Care Quality Commission

Visit health and social care premises to talk to users’ and their families about their experience of the service

8. Where would you expect to see Healthwatch advertised?

About you...

It is important to us to know whether we are supporting or providing services fairly to all groups of people. These questions are intended to help us to find out about that.The information you give us will be kept confidentially and stored securely and will only be used to monitor the fairness and effectiveness of our service delivery and employment practices. No personal information which can identify you, such as your name or address, will be used in producing equality reports.You do not have to complete this form or some of the questions if you do not want to and it will not affect your access to services or how we treat you.

9. Are you:

Male

Female

Non-binary

Prefer not to say

Other

10. Please indicate your age group:

Under 18 years

18 to 24 years

25 to 44 years

45 to 64 years

65 to 74 years

75 to 84 years

85 years or over

Prefer not to say

11. Please state your sexual orientation:

Heterosexual/Straight

Gay/Lesbian

Bisexual

Prefer not to say

Other

12. Which ethnic group do you consider you belong to?

White (inc. Gypsy/Irish Traveller/Roma)

Black/African/Caribbean/Black British

Asian/Asian British

Mixed/multiple ethnic groups

Prefer not to say

Other

13. Please state your religion or belief:

Christian (state denomination below if you wish)

Buddhist

Jewish

Muslim

Sikh

Hindu

Prefer not to say

N/A

Other

Denomination

14. Do you consider yourself to have a disability? If so, please indicate the type of disability or illness you have.

No disability

Physical disability including mobility issues

Sensory impairment (visual)

Sensory impairment (hearing)

Mental Health condition for example depression, anxiety disorders, bi-polar or schizophrenia

Long-standing health condition for example cancer, diabetes chronic heart disease, epilepsy, ME, long-covid

Neurological conditions for example dementia, Parkinson’s disease, motor neurone disease

Neurodiversity for example dyslexia, dyspraxia, ADHD or autism

Genetic disorder for example Down’s syndrome, Huntington’s disease, cystic fibrosis, muscular dystrophy

Prefer not to say

Other (please specify):

You may tick more than one

Other

15. Please provide your full postcode:

This will help us to see if residents from other areas have different views