Patient Transport in East Riding, Hull, North Lincolnshire & North East Lincolnshire

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What is this project?

We’d like to hear about your experiences of travelling to medical appointments in East Riding of Yorkshire, Hull, North Lincolnshire and North East Lincolnshire.

Recent changes to the national eligibility criteria for NHS-funded patient transport means some people no longer qualify. We want to understand how this affects people.

We also want to hear about the quality of service from those who have used patient transport.

Have you ever contacted the patient transport service?(Required)

Yes

No

If so, when was this?

MM slash DD slash YYYY

If unsure, when was it approximately?

Did you get the requested transport?(Required)

Yes

No

How was your experience?(Required)

Very good

Good

Satisfactory

Poor

Very poor

Please give details of your experience:(Required)

What reason was given?(Required)

For example: you didn't meet the eligibility criteria

What was the impact of this?(Required)

For example: did not attend appointment, relative or friend had to take time off work to take me.

Had you previously used patient transport on an occasion before this?(Required)

Yes

No

Not sure

Please can we contact you for more information?(Required)

Yes

No

Name

First

Phone

Do you have any additional comments?

Where do you live?(Required)

East Riding of Yorkshire

Kingston upon Hull

North Lincolnshire

North East Lincolnshire

What is the first part of your post code?(Required)

For example: HU17

What is your age?(Required)

Under 25

25 - 44

45 - 64

55 - 74

Over 75

What is your gender?(Required)

Woman

Man

Non-binary

Prefer to self-describe

Prefer not to say

Do you consider yourself to be:(Required)

A carer

A disabled person

A person with experience of mental ill-health

A person with a long-term condition

A person with sensory loss (sight or hearing loss)

Neurodivergent

None of the above

Employment status:(Required)

Employed Full-Time

Employed Part-Time

Self-employed

Not employed but looking for work

Not employed and not looking for work

Homemaker

Retired

Student

Prefer Not to Answer